Diabetic Pets Fund

INFORMATION CONCERNING
THE DIABETIC PETS FUND
Q. How is the money used? A. The money is used soley for medical costs, including special foods and medicines, of pets whose owners are temporarily in need of financial assistance. It is not used for elective treatments (such as annual "shots"), grooming, etc. Q. How do I send a donation? A. You can send a cheque, money order or bank draft to the Muffin Diabetic Pets Fund, c/o 2017 - 7th Avenue N.W., Calgary, Alberta, Canada, T2N 0Z7. You can also make a donation via Paypal to muffin@petdiabetes.net. Q. What about credit cards? A. At the present time we do not have a credit card system set up. Q. Who administers the Fund? A. The fund is administered by a Board set set up specifically for this purpose. The members of the Board are Arlene Daniels, Susan Flewelling, Barbara Gunvaldsen, and Dianne Prout. Q. How does someone know a donation has been made for them? A. They are notified by E-mail that a donation has been made, and the amount. They are not given the name of the donor unless the donor specifically requests we do so. Q. How is the money disbursed? A. Unless a pet is being sponsored for a specific amount each month, a quote is obtained from the veterinarian regarding the current need and payment is forwarded to the veterinarian. In a case where the funds are disbursed directly to the pet's owner, that person is required to provide a receipt from the attending veterinarian. Q. What about an emergency? A. In the case of an emergency, if funds are available, arrangements are made with the veterinarian as to payment and the amount. Q. Can the pet's owner spend the money without prior approval? A. No. Money is not allocated without prior approval of the Board. Q. From where are the payments made? A. The head office of this group is in Canada. Funds are put into a U.S. funds account with a Canadian bank and dispensed from that account. Q. Do all vets usually agree to treat the animal and then have muffin pay? A. No. Also, it is up up to the pet's owner to notify the veterinarian that Muffin may pay all or a portion of the costs and to find out whether or not this is acceptable. If it is, the veterinarian is contacted by a member of the Board. AUCTIONS Q. How long do the auctions run? A. The auctions are run through Ebay, normally for 7 days. Q. How soon will I get my item if I win? A. Once we have had the draw and your funds have been received, we will advise the donor of the item to ship it to you. If you have paid by cheque, we will notify the donor when the cheque has cleared and the item will be shipped. Q. If I don't win an auction item I've bid on, must I still pay? A. No, only the winning bidder pays. Q. If I win the auction, how do I pay? A. You can send a cheque, money order or bank draft to the Muffin Diabetic Pets Fund, c/o 2017 - 7th Avenue N.W., Calgary, Alberta, Canada, T2N 0Z7. You can also make a donation via Paypal to muffin@petdiabetes.net. Q. Can I bid more than once? A. You can bid as many times as you wish. Q. If I bid more than once, how much must I pay? A. You only pay the final bid amount if you are the winner. RAFFLES Q. How long do the raffles run? A.It depends on how much money we are trying to raise during that effort. The length of time is posted on the raffle page of the item you are interested in. Q. How soon will I get my item if I win? A. Once we have had the draw and your funds have been received, we will advise the donor of the item to ship it to you. If you have paid by cheque, we will notify the donor when the cheque has cleared and the item will be shipped. DONATIONS FOR AUCTIONS & RAFFLES Q. What is the 'donation' link for? A. The donation link is for those who would like to donate items to our raffles or auctions. Q. What kind of donations are you looking for? A. ANYTHING and EVERYTHING! PAYMENT Q. I know this is a Canadian based organization - do I pay in Canadian or United States funds? A. We ask that you pay in United States dollars since our banking is done through a U.S. account in a Canadian bank. You will find a link for a converstion table throughout these pages. Q. What if my question is not covered on this page? A. Write to the Committee and we'll do our best to answer your question.